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RELEASE 25.2

Jan 6
2 min read

PROVIDE ACTIVITY TIPS FOR STAFF

  • Configure Activity Tips based on Client, Loan Type, Investor, Judge, Jurisdiction, BK Chapter, Etc.

  • View the applicable Activity Tips when completing an activity 

  • Systematically merge and index a document with the Activity Tips at the time the activity was completed


REVIEW NOTES AND MANAGE ALERTS MORE EFFICIENTLY

  • Drag and drop emails onto the Notes and History page to prevent copy/paste errors

  • Systematically send Notes via email from the Notes and History page 

  • Sort, filter, and search Unified Notes to view only the applicable notes

  • Hide the Casefile Notes page if desired

  • Use the Process Name in the Alert to quickly find the associated process 


SAVE TIME PROCESSING FEE AND COST REQUESTS 

  • Systematically receive Fee and Cost Requests from ICE

  • Prompt processors to respond to the request from the workflow 

  • Select the applicable fees and costs from the process or casefile

  • Merge a document with information from the Fee and Cost Request


ACCOUNTING/BILLING CHANGES

  • Validate Billing Documentation attached to Time Entries prior to approval 

  • Display the Accounting/Billing Details page for Title Exception/Title Resolution process 

  • Systematically strip or add leading zeros and include Recoverability Notes when generating the documents to upload bills to iClear 

  • Merge information about debtor payments on process level bill documents


MISCELLANEOUS CHANGES

  • Accept referrals directly from DARA Default (fka Tempo)

  • Use AskTuring Embedded Chatbot to interact with firm indexes, such as indexes for Client Directives or HR Policies 

  • Systematically order Title Policies from any process type, i.e. Foreclosure 

  • Configure rules for which reporting system should be used for a servicer 

  • Show/hide additional pages based on firm preferences 

  • Run Pacer searches on name permutations 

  • Send notifications for interested parties, such as Unknown Spouse, to all mailing addresses of the associated party 

 
 
 

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